1. Research
    (Who are the users? What is the product? What are the goals?)

  2. Document

  3. Collaborate and build relationships
    (users, stakeholders, devs, engineers)

  4. Create early low-fi designs and socialise with stakeholders
    (keep everyone in the loop, to prevent big surprises)

  5. Iterate & test  (user test where possible)

  6. Create html/css/js designs and socialise with stakeholders

  7. Iterate & test (user test where possible)

  8. Handover for implementation

  9. Support implementation